We are looking for a licensed agent but are willing to train the right person and help them get licensed.  The position's main responsibilities are to greet customers, answer the phone and help with customer needs ranging from policy changes to new business quotes.  

Responsibilities

• Manage incoming calls and greet customers
• Identify and asses customers's needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer claims and follow up to ensure satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Skills

• Proven working experience as Insurance Agent or other relative experience desired
• An insurance license is desired (willing to train and help attain licensure)
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Ability to stay on task and self-monitor

Benefits

• IRA (with match %)
• Dental and Vision
• Health Insurance 
• Paid time off
• Sick leave
• Bonus
• Disability and life

Email Resumes to Insurance Associates, Po Box 617, Monticello Iowa 52310 or [email protected]

 **Job location is at our Cascade office at 311 2nd Ave SW in Cascade, IA 52033.  Our main office is in Monticello.**